Spacerun

Payment & Billing

Everything about subscriptions, payments, and managing your Spacerun account billing.

Subscription Plans

Spacerun offers flexible plans to fit your gaming needs. Visit the Pricing page for current plan details and pricing.

All plans include:

  • Access to the full game library
  • Cross-device streaming
  • Cloud save synchronization
  • Priority support (on eligible plans)

Payment Methods

We accept the following payment methods through our payment processor, Stripe:

  • Credit and debit cards (Visa, Mastercard, American Express)
  • Apple Pay and Google Pay
  • Regional payment methods depending on your location

All payments are securely processed. Spacerun never stores your full card details.

Managing Your Subscription

You can manage your subscription from the Dashboard → Subscription page:

  • View your current plan and billing cycle
  • Upgrade or downgrade your plan at any time
  • Cancel your subscription (access continues until the end of the billing period)

Billing Cycle

  • Subscriptions are billed monthly or annually depending on the plan you choose.
  • Annual plans offer a discount compared to monthly billing.
  • Your billing date is based on the day you first subscribed.

Cancellation

You can cancel your subscription at any time:

  1. Go to Dashboard → Subscription.
  2. Click Manage Subscription.
  3. Follow the prompts to cancel.

After cancellation, you retain access to your plan until the end of the current billing period. No refunds are issued for partial billing periods.

Refunds

  • Refund eligibility depends on your jurisdiction and applicable consumer protection laws.
  • If you believe you were charged in error, contact us within 14 days of the charge.
  • Refund requests can be submitted via Contact Support.

Failed Payments

If a payment fails:

  1. Your subscription enters a grace period (typically 3–7 days).
  2. We will attempt to retry the payment automatically.
  3. If the payment continues to fail, your subscription may be paused or cancelled.

Update your payment method in Dashboard → Subscription to resolve failed payments.

Invoices

Invoices are generated automatically for each payment and can be accessed from your Stripe customer portal via Dashboard → Subscription → Manage Subscription.

Questions about billing? Contact our support team.